FAQ

Why choose ROSUN?

Our vertical integration framework combines a dedicated design team, multi-tier quality assurance protocols, dynamic MOQ policies, and accelerated production cycles. Strategically located adjacent to Guangzhou's textile cluster - Asia's largest fabric hub - we deliver end-to-end material sourcing solutions within an agile manufacturing ecosystem.

How can I get more product catalog?

Reach us through the "Contact Us" link and get the product catalog.

What services can you provide for me?

We offer OEM/ODM services, allowing you to customize your styles, colors, logo, hang tags, size and other trims.

How long is the sample time and production time?

5 - 7 days for sample, and 15 - 45 days for production.

If I have ordered a pre-order item. When will my order be shipped?

The delivery date for pre-order items varies for each order. Before you place the order, our staff will inform you of the approximate production timeframe. The timeline begins from the date your payment is confirmed.

Can I make an amendment to my order?

We will do our best to make any changes to your order before dispatch. However, the production time and delivery date will be subject to corresponding adjustments.

How do i track my order?

You may contact your designated contact person to check your order status.

Can I pick up items from your warehouse?

Yes, you can choose to pick up the items yourself or arrange pick up through a freight forwarder from our warehouse.

For more questions, please contact us.